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We're Alex and Carolyn, and we genuinely want to hear from you — bug reports, feature ideas, questions about a school, or just how essay season is going. Every email gets a reply from one of us, usually within a day.

Spotted a wrong or missing essay for your school? That's the email we drop everything for — we verify every school against the real Common App and want to keep it perfect. You can also check the FAQ for quick answers.